Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
In case of cancellation between 30 and 15 days prior to arrival, the deposit of 50% will be retained.
In case of cancellation between 15 and the arrival date, 100% of the amount paid will be retained.
In case of modification or reduction in numbers, a maximum of 1 room will be allowed without penalties.
Additional Terms and Conditions
50 % of the amount due is to be paid 30 days prior to the arrival date.
The balance is to be paid 15 days prior to arrival
If the booking is made less than 48 hours before arrival, a credit card and its expiry date, cvc code and the card holder's name must be advised for full non refundable prepayment
Once the reservation received, the hotel will automatically send a proforma invoice specifying the payment conditions and bank details.
The reservation will be considered as confirmed when the deposit is received.
The final rooming list is to be sent 1 week prior to arrival.
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