Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
28 days cancellation
Additional Terms and Conditions
-On arrival the group leader will be required to supply us with a credit card to guarantee against any damage or theft of any Smart City property
-On arrival at the hostel the Group Leader must provide an updated rooming list together with the names of all group members. Group leaders are responsible for allocating group members to the rooms reserved for the group.
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