Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Merk av i boksen for å vise at du har lest og forstått vilkårene og betingelsene.
Du må godta vilkårene og betingelsene før vi kan bekrefte bestillingen.
Bestill mer enn 4 dager i forveien for gratis avbestilling.


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Beskrivelse av overnattingssted

Recently opened, Alianca cafe & hostel is located in the historic center of Angra do Heroismo, a World Heritage city.

Due to its excellent location, Alianca is within walking distance of several places of touristic and cultural interest, from museums to craft shops, from gardens to bathing areas, offering its guests a variety of leisure options.

The establishment also has on its premises a cafe and a restaurant, which offer various gastronomic options with an Azorean flavor.

The hostel has a common area, accessible to all guests, in which there are cooking facilities (Fridge, Sink, Microwave and Electric Stove), cable TV and entertainment.

Most accommodations at the property are bunk beds, in mixed dormitory rooms with shared bathrooms with other guests, in which each bunk has a safe so that the guest can store his belongings.

There are also, for those who prefer, rooms with private bathroom and with a bigger space for your comfort.

Cafe & Hostel Alianca Policy and Condition:


Check-in takes place between 14:00 and 17:00 or at another time, as long as requested in advance by the guest;
At check-in, the guest will have to present his/her identity card/passport;
Upon check-in, the guest will be given a room key and a key for the main door of the building. In the case of dormitories, a locker key will also be given;
A deposit, in the amount of €10, will be required to prevent any loss of keys, this amount being refunded, upon check-out, with the return of the keys;
If the guest loses any of these keys, he must immediately go to reception and report the event;
Check-out takes place between 9:00 and 12:00.

Payment policy:

At the time of booking, as a guarantee, credit card details will be requested;
Payment is made at check-in and all consumed extras can be paid at check-out or at time of purchase;
Payments are accepted in cash, ATM or bank transfer. We accept debit and credit cards. Checks are not accepted. Specific payment terms may apply to travel agencies, tour operators and other entities.

Cancellation Policy:

If you cancel your reservation up to 3 days before, no cancellation fee will be charged;
If canceled 2 days before arrival, the price of the first night will be charged;
In case of no-show, the entire reservation will be charged.

Guest Rooms:

It is not allowed to eat or drink in the rooms;
The rooms do not have the capacity to add extra beds, however Extra Beds for children can be installed.

Common spaces:

Common spaces and equipment available to guests must be used in adequate conditions and left clean and in good condition;
All damages, breakdowns and thefts associated with the Customer will be charged, taking into account the value of the damages in question;
Children under the age of 14 must be supervised by an adult guest at all times during their stay at the hotel.


We are not responsible for items lost or stolen due to lack of care. For added security, we advise you to lock your bedroom door.
The Client must always close the access doors to the building, the bedroom door and make sure that they are properly closed;
People who are not on the guest list are not allowed to stay;
In the rooms we have free safes. In the dorms, all lockers/drawers have a single key;
In case of emergency, the Customer must call the contacts provided at reception for this purpose.

Access to rooms:

The Cafe & Hostel Alianca team will have the right to enter the room, during the Client's stay, in order to carry out daily cleaning work (until 12:00 pm), repairs and the like.

General policies:

Without prejudice to the above and the general rules on the operation of tourist accommodation, it is not allowed inside the hostel facilities:
- Pets;
- Carry out activities that cause noise that may disturb other guests, between 10:00 pm and 8:00 am, in accordance with the General Noise Regulation.
- Smoking or setting fires;
- Change the layout of the rooms;
- Leave garbage in common and private spaces;
- Excessive intake of alcoholic beverages;

Data protection:

The personal data of the Client and his/her companion(s), if applicable, will be stored and processed by Cafe & Hostel Alianca and service providers, in accordance with the Law, for the services requested by the Client and for campaigns of own advertising;
The Customer will have the right to object at any time to the use of personal data for advertising purposes, and must inform this Hostel;
Unless otherwise stipulated, the Customer's personal data must be deleted when the statutory retention period ends. Vis husregler



  • Gratis internettilgang
  • Gratis wifi‎
  • Fellesrom
  • Frokost er ikke inkludert
  • Kabel TV
  • Leselys
  • Microwave
  • Safe
  • Tilgang med nøkkelkort
  • Huishouding
  • Internettilgang
Mat og drikke
  • Cafe
  • Restaurant
  • Wi-Fi