Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Payments: At the same moment the group make reservation, Lemon Rock will charge 30% of the total amount due to be paid at the hostel to the credit card they provided as a guarantee. The rest of the total amount will be charged one month before the check in date. If the credit card is not working properly, Lemon Rock can cancel this reservation at the same moment.
Cancellation: The reservation can be cancelled any time after booking by the customer. No deposit charged will be given back.
No Show: If the group do not arrive to the hostel in the check in date, Lemon Rock will charge the total amount of the reservation and the rooms will be rented to other people for the second and following days. If the group need to arrive the second or further nights of their reservation, it must be communicated to the hostel by the date of check in.
Reduction in numbers: Our rates are designed mostly for groups and they are already reduced. But we wanted to include free continental breakfast for all the groups booked through Hostelworld group.
Additional Terms and Conditions
- The distribution of the people in the rooms will be always in multiple rooms from 4 beds per room to 13 beds per room, depending on the availability of the hostel. Groups can propose a distribution but it is subjected to availability.
- We always provide a multiple room for all the guides/teachers/drivers of the group. If they want to stay alone in a room, it has a supplement of 40€ per person and is always subjected to availability of the hostel.
- Linen is included in the price of the room. Towels are not included. We have towels available for rent. Its price is 2€ per unit.
- Toiletries are not included. Available for sale. 2€ (set of small bottles of shampoo, shower gel, soap, tooth paste and brush)
All our rooms have bunks. Please take it into account for people with reduced mobility.
This hostel is a party hostel and it can be noisy at the weekend until 3:00 am. From Sunday to Thursday it is quiet.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
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