lack of room cleaning most days. only clean my room 2 times during my stay even tho i left the sign out. charged me 20 pounds for late check out , Even tho i tried to explain that i was told check out where 12 , not 11. i was out 11:20...... The Staff was rude when i try to explain, and i left the hotel crying bc the 20 pounds i could nor afford. i would like a refund for the days nobody clean my room. aslo got no towels, and when my room was clean they did not change the sheets. really hurt ..
vis mer